What can I say, Neil Butters was fantastic. He gave me so much encouragement and support during the whole process of purchasing a property that Stones and Butters had on the market. ( I was purchasing a property marketed by Stones and Butters)
He arranged a competent mortgage advisor, a great removal company and lots of practical advice in dealing with my own estate agents and solicitors. He went out of his way to make sure I purchased one of his client's properties, even though there were delays, he managed to speak to all parties to keep things going. I would not be able to get my dream home, without his support.
Hats off to Stones and Butters, an estate agency with integrity, competency and care.
Finding the perfect new home is one of the biggest decisions in life, when we finally set our eyes on the one we wanted, Stone Butters took care of the rest.
The service from them was fantastic and very professional. They pulled out all the stops to make things happen as quickly and efficiently as possible. Edward did all he could to make sure the whole process was completed perfectly. We were kept up to date on a regular basis unlike others who didn't have the courtesy to reply.
AMAZING and a very happy family:)
Can't thank you more. Very excited to move in.
Pritesh, Smeeta and Kiyan
Extremely experienced and helpful team who gave invaluable advice and guidance for both sale and purchase. Highly recommended.
When I wanted to sell a maisonette in Stanmore I contacted several Estate Agents. My choice was made easy: the service offered by Tony and Neil at “Stone Butters” was exceptional. They were immediately interested in my needs and listened to me. I was not sold a lot of “estate agent” b-s speak, and they didn’t ‘talk telephone numbers’ nonsense either!
The fact that I was dealing with two people with a huge amount of experience and knowledge of the area helped tremendously…and I was being looked after by grown-ups.
They looked after everything – and I didn’t have to do anything. Every step of the way I was informed about what was happening. After each viewing I received feedback - without flannel. We discussed every offer. And not once was I hassled, pushed or pressured into doing anything.
The whole experience felt like a partnership. I am now living in my ninth home and can say, hand on heart that my dealings with Stone Butters were the most professional and very best I have ever experienced.
Thank you so very much Neil and Tony… and Edward absolutely does make the best cup of tea in the world!
Myself and my wife would like to thank Neil of Stone-Butters Residential for the friendly and professional service he provided he us in the recent purchase of our home. He was patient and very accommodating and always willing to help along the whole process. We would whole heartedly recommend the agency to all our family and friends.
We interviewed several local estate agents for the sale of our property and out of all of them, Stone and Butters stood head and shoulders above the rest. We were very impressed with the service Neil Butters provided, he kept us in the loop throughout the whole transaction and exceeded our expectations in all areas.
We would highly recommend him to anyone looking to sell their property in Stanmore and the surrounding areas.
Any body reading this will know that buying and selling a property can be and is quite stressful. We called in 3 local agents and SB were by far the most professional, all the prospective buyers that they introduced were serious buyers, they kept us informed at all times via email of viewing reports and comments that were made. When there was a slight hiccup with our purchaser, they dealt with it.
A nice touch when everything had been completed was receiving a bouquet a few days after moving in to our new property (perhaps a bottle of scotch for the man of the house!!)
Thanks again Neil,Tony & Edward It was a pleasure dealing with you
Teddy
Very, very friendly and professional. They made the whole process stress-free and kept us informed the whole way through. Would not hesitate to recommend Stone Butters to anyone who needs an agent and would certainly use them again if the need arises. Lovely people doing an efficient job.
Professional, proactive, passionate are words that come to mind when thinking of buying a house from Stone Butters Estate Agents. The aftercare post buying a house is also magnificent. When buying a house should be stressful, Stone Butters Estate Agents make it painless. I would like to thank Neil personally for all his help and hard work on helping us find our beautiful new home. You're a truly unique honest estate agent.
Thank you so much again.
Bought our house from them, and then also sold through them! Edward Stopps (the Agent we dealt with) has helped us no end and was great at chasing up and down the line to keep things moving with the sale. They were very patient when we dithered about going on the market in the first place, then very efficient when we decided to go for it and our house sold in just one week (April 2017). Would recommend!
What a pleasure it was selling a property, Neil was fantastic always keeping me informed of the progress in a delightful and professional manner. I would highly recommend using their services to any potential buyers or sellers, excellent business and a very satisfied customer.
The team at Stone Butters have been brilliant from the outset. A friend recommended them to me and I am so pleased that she did. They worked really hard, were utterly professional and most importantly they promptly found us a buyer for our unusual apartment on the Stanmore/Bushey Heath borders. They were always helpful and kept us informed when it really mattered. They were exceedingly responsive from the day we appointed them and most of all I was impressed by their honesty and integrity. Thanks to Ed in particular for all his efforts; patience and calm professionalism.
My brothers and I recently used Stone Butters while renting a property. We found the service to be friendly and professional. Edward was a great help to us and made the process as easy as possible.
I cannot recommend Stone Butters highly enough, and look forward to working with them in future.
I wish them every success and have no doubt they will continue to grow thanks to the professional service, exceptional knowledge of the industry and friendly staff.
Stone Butters recently sold my house in Stanmore. It was an unusual house, not a straightforward sale. They were very professional from the start, giving a really good evaluation of the price I could realistically achieve, and they proved very accurate. Ed showed all of the prospective buyers around, and was great to work with. We eventually sold the house in line with their original estimate, and Ed made he whole process very stress-free.
“Stone Butters were excellent to deal with. Neil Butters was with us every step of the way during the sales process. When we first met him he arrived at the property and immediately started measuring the rooms and got right down to business. He showed us details of comparable houses on the same street which he had sold the prior month. He offered excellent advice and clearly knew the market inside and out. We listed the property right away and the next day we had a number of viewings. We were notified of all viewings right away. The house was sold for close to the guide price within a week. Neil was always available and would always be there to answer any questions big or small. The great thing was that we dealt with him for everything - no layers of middle management here - which we noticed with other bigger agencies. Neil made the process seamless and constantly updated us during the entire process. He is extremely proactive and does everything possible to move the process forward at all times.
I highly recommend Stone Butters for their professionalism, honesty, dedication, attention to detail, experience, knowledge and phenomenal customer service.”
Outstanding personal service from Tony, Neil and Edward.
Placed our property on the market a few days before Christmas, generally not the best time to sell, and I really didn't expect very much before the Spring -
However, sale agreed in 3 days at an excellent price, they were spot on with the valuation, contracts exchanged in six weeks without any problems and an early completion. I was kept informed every step of the way.
They accompanied all applicants even though we were outside of this area giving helpful feedback after viewings - They are undoubtedly the best and I am delighted, Thank You !!!
I would highly recommend Stone Butters. From start to finish Tony was amazing. He got me the house I wanted for the price I could pay. The service was exceptional. He was always at the other end of the phone if I needed to discuss anything. He was also very patient, when things were slow my end when we had problems with our buyer which slowed the process down. Thank you for everything.
Stone Butters recently sold my house in Stanmore. They were very professional from the start, giving a really good evaluation of the price I could realistically achieve, and they proved very accurate. Neil showed all of the prospective buyers around, and was great to work with. We eventually sold the house .Neil made whole process very stress-free.
Excellent stewardship from start to finish for our recent sale from Tony and the team. Beginning with a considered valuation (c.70K over the other two agents I met). Tony spent time assessing the market price as opposed to turning up with it already in mind. We secured sale at 99% of asking : so we were vindicated in proceeding with Stone Butters and they were vindicated in their valuation. They were able to manage us through the sale and importantly the solicitors to completion. I think it’s a team of about 4/5 - small, but that actually means they all know what they are doing and are personable : important for what is a significant transaction. Highly recommended.
We recently purchased a flat with Stone Butters acting as agents. Having used other agents in the past, we were very impressed by their professionalism, especially our agent - Edward Stopps. He kept both the seller and the buyer (us) informed of progress throughout the entire process. This is particularly important as both parties have assurance and confidence that neither will pull out. Overall, very very impressed!
Stone Butters Estate Agents have changed my opinion about the estate agents. My dealing with them was through Edward Stopps. Who has been very helpful, thoroughly professional and had gone out of his way to ensure a smooth purchase. He never aggressively pushed for the sale, instead he facilitated the transaction ensuring we are getting what we need, while keeping sellers interest intact too. Very pleasant experience. Would love to do business with him in the future.
A friend advised me to use Stone Butters estate agent to sell my house because he had used them more than once and been delighted. It was a very good choice, Tony and Neil came round promptly to value and photograph my house - and were extremely obliging even when I changed my mind about which photos I wanted. Edward accompanied all viewings and has been a polite and calming influence when I was stressed because my purchase caused delays to my sale. Their prompt and personal response to all communications made Stone Butters a pleasure to deal with. Thanks. Highly recommended :-)
I would highly recommend Stone Butters. From start to finish Tony was amazing. He got me the house I wanted for the price I could pay. The service was exceptional. He was always at the other end of the phone if I needed to discuss anything. He was also very patient, when things were slow my end when we had problems with our buyer which slowed the process down. Thank you for everything.
